English conversations about the phone

I think I dialed the wrong number.

Mia: Hi Henry. How are you?

Reception: Sorry, I can't hear you very well.

Mia: Hi. I would like to speak to Mr. Henry.

Reception: Could you speak a bit slower, please?

Mia: Could I speak with Mr. Henry?

Reception: May I ask who's calling?

Mia: I’m Mia. Can you tell him his aunt called, please? 

Reception: Would you mind holding for a minute?

Mia: Okay. Thank you.

Henry: Hello. Henry speaking. How can I help you?

Mia: Mia, I'm calling to find out about the car you just bought.

Henry: Sorry, is there any mistake? I don't have a new car. And I'm Henry Smith.

Mia: Sorry, I think I dialed the wrong number.

Henry: It’s okay. Have a wonderful day. Bye bye.

Mia: Have a great day. Goodbye.

Get help over the phone.

Lucy: Hello? Hi, Thomas, How's it going?

Thomas: Hi, Lucy! How are things at the office?

Lucy: What did you say?

Thomas: Can you please stop and check my computer's power?

Lucy: We seem to have a bad connection.

Thomas: Hello, can you hear me? I said can you please check my computer's power.

Lucy: I can’t hear you properly.

Thomas: Can you hear me now? I can't remote into my computer.

Lucy: I still haven't heard from you.

Thomas: Listen, I’ll text you exactly what I need. Talk to you later.

Lucy: Okay, Thomas. Sorry, my phone has really bad reception here.

May I speak to the manager?

Sophia: Hello. This is Sophia [your name]. May I speak to Mr. Liam, please?

Reception: Hold the line a moment, I'll check if he is in his office.

Sophia: Thank you. Yes, can you tell him his friend called, please?

Reception: Sorry to keep you waiting.

Yes, Mr. Liam is in.

Please hold and I’ll put you through to his office.

Mr. Liam: Hello, this is Mr. Liam. How can I help you?

Sophia: Hello, my name is Sophia, and I'm calling to inquire about the position advertised on LinkedIn.com.

Mr. Liam: Yes, the position is still open. Could I have your name, email, and number, please?

Sophia: Certainly, My name is Sophia… [your name]..., my email is sophia@example.com and my number is 0102…

Mr. Liam: I'll email additional details about the position shortly after this call.

Sophia: Thank you for taking the time to speak to me.

Questions about a service.

Customer care staff: Good morning, Bright Star Electricity, what can I do for you?

Peter: Good morning, I am Peter. I have a question about last month's electricity bill.

Customer care staff: Well, do you have a problem with your electricity bill?

Peter: The last bill I received seemed a bit high.

Customer care staff: I will check for you. Can I have your account number?

Peter: I'm afraid I don't have that right now.

Customer care staff: It's okay. I'll look your name up in our database.

Peter: Great. Thank you.

Customer care staff: Could you give me your last name as well?

Peter: My last name is Smith.

Customer care staff: Peter Smith at 5 Central Street.

Peter: Yes, it's me.

Customer care staff: I see that it was a little higher than the previous month. Did you use more electricity?

Peter: No, I don't think we've used more electricity than before, our family even went on vacation for a week.

Customer care staff: I'll tell you what I can do. I'll mark this and have a supervisor take a look at your account.

Peter: Thanks. When can I expect an answer?

Customer care staff: We will have an answer for you by the end of the day.

Peter: Thank you for your help.

End a phone conversation.

Male: Hi Lucy. How are you?

Lucy: It was good to talk to you. Thank you very much for phoning.

Male: No problem. By the way, how is your work these days? I heard you got in trouble with your boss, right?

Lucy: No, it's nothing serious. He just blamed me for something I didn't do.

Male: It sounds serious.

Lucy: We had a big argument.

Male: What a shame. You must have been very sad.

Lucy: It's true. Right, Johnny. I must fly. I'm late for a meeting.

Male: Yeah. I don't want to keep you. So, you'll give me a ring when you're back, right?

Lucy: I certainly will. I have a lot more to tell you.

Male: Hope to hear from you soon, have a nice day.

Lucy: Same to you too! Goodbye, Johnny.